Frequently Asked Questions

About Torani products

About Torani products

Are Torani bottles and packaging recyclable?

Yes! All Torani bottles are recyclable. That goes for glass, PET, and anything else.

Do Torani Syrups contain any allergens?

None of the “Big 8” allergens (peanuts, tree nuts, dairy, fish, shellfish, soy, eggs, wheat) are used as ingredients. However, some natural flavors may contain protein compounds that are derived from sources that contain allergens.
View the list to see the allergens that may be associated with various flavors.

What is the primary sweetener in your sugar free syrups?

Torani uses sucralose and acesulfame potassium (aka Ace-K) to add sweetness to Torani Sugar Free Syrups

What type of sugar do you use in your syrups?

Our Original Syrups and our Puremade Syrups use Pure Cane Sugar.

What’s the difference between Original and Puremade Syrups?

Torani’s offers a variety of product lines to make sure that you can enjoy the flavor that is right for you. While you are familiar with our Original syrups, you may be wondering what Puremade syrups are. To learn more about the differences between Original and Puremade syrups, head to our blog to learn more about our product offerings.

What’s the difference between the Caramels, Hazelnuts, Raspberries and Vanillas?

Torani offers several varieties within flavor families. Each flavor is distinctive and delicious. Head to our blog to find the flavor that is right for you.

Where can I find the nutritional and ingredient information for Torani products?

You may view this information by going to the products page. Select the flavor from the “Flavor” field and click “Find.” Scroll to the bottom of the page and click “Nutritional Information” or “Ingredients” to view the information.

Why does my milk sometimes curdle when adding some fruit flavored syrups?

Torani’s fruit flavored syrups contain similar acids as those found in real fruit, which can cause milk to curdle. While this may not look great, it is a natural occurrence and does not affect the flavor. A popular technique in coffeehouses is to add Torani Syrup to the coffee first, and then pour the milk. The coffee dilutes the acidity of the syrup so the milk can remain creamy good. Don’t have time for a chemistry lesson? Then try one of Torani’s Dairy Friendly Fruit flavors like Orange, Red Raspberry, Sugar Free Red Raspberry, Blue Raspberry or Sugar Free Blue Raspberry in your milk based drinks. We’ve reduced the acidity for you, so you can just pour and mix however you’d like.



How to order

We have two easy ways for you to order:

  • Place your order online

    The quickest and easiest way to order is directly from our website. Just follow these simple steps to place your order.

      1. To add an item to your shopping cart, click “Add to Cart.”

      2. When you’re finished shopping, click “Checkout.”

      3. You’ll be asked to register so you can connect to our secure server.

      4. Fill out your checkout information, including your shipping address and credit card information. If you’ve ordered with us before, most of this information will be pre-filled for you.

      5. We’ll display a page that shows all of your order information for your final approval.

      6. Review and confirm all your order information, then click “Place This Order” and you’re done!

      7. WorldPantry.com® will send you an order confirmation via e-mail. An account is automatically created for you once you place your first order so you won’t have to enter all the information again when you order next.

  • Call us with your order

    If you prefer to order by phone, just give us a call. We will be able to serve you better if you write down your items, sizes and quantities beforehand. Then simply call us at: 855-972-0500 (Toll-Free)

Payment options

Pay using PayPal.

We accept credit cards issued by Visa, MasterCard, American Express and Discover.

You can safely send us your credit card number via our secure server, which uses encryption to protect your personal information. Our Safe and Easy Ordering Guarantee ensures your security.


We do our best to make sure that all of the information on this site is accurate. Despite our best efforts, sometimes an item may be priced incorrectly.

If the item’s correct price is lower than our stated price, then we will charge you the lower price and ship the item to you.

If the item’s correct price is higher than our stated price, then we will contact you and wait for your instructions before shipping.

Sales tax

Sales tax is charged only on orders sent within California.

No sales tax is charged on food items. If an item is a combination of a non-taxable food item and a taxable non-food item, then California state law requires that we collect a prorated tax based on the ratio of the value of the food item and the non-food item.

The final confirmation page displayed when you order shows the sales tax we will charge on your order.

Who can I call if I have a problem with my online order from www.torani.com?

If you ordered through the Torani website, please contact: customerservice@WorldPantry.com, or call 855-972-0500 (Toll Free)



How do I search for a recipe?

Find “Recipes” on the top navigation bar or type “recipes” in the search box.

Religious certification

Religious certification

Are Torani products Halal certified?

Many are. Here’s the current list of Torani’s Halal certified products:

  • Syrups: Agave Nectar, Blood Orange, Blue Curacao, Butterscotch, Caramel, Cassis, Chocolate Macadamia Nut, Chocolate Milano, Classic Caramel, Classic Hazelnut, Coconut, Coffee, Creme de Menthe, English Toffee, French Vanilla, Green Apple, Grenadine, Hazelnut, Honey Sweetener, Irish Cream, Kiwi, Lavender, Lychee, Mango, Maple, Marron (Chestnut), Mojito Mint, Peach, Peppermint, Raspberry,Rose, Ruby Red Grapefruit, Salted Caramel, Strawberry, Tiramisu, Vanilla, White Chocolate, Sugar Free Almond Roca, Sugar Free Chocolate Macadamia Nut, Sugar Free Cinnamon Vanilla, Sugar Free Coconut, Sugar Free English Toffee, Sugar Free Vanilla, Sugar Free Irish Cream, Sugar Free Mango, Sugar Free Peach, Sugar Free Raspberry, Sugar Free S’mores, Sugar Free Strawberry

  • Sauces: Caramel , Dark Chocolate, White Chocolate, Salted Chocolate Caramel

  • Puree Blends: Strawberry, Mango, Mixed Berry, Pina Colada, Raspberry

  • Real Fruit Smoothie Mixes: Strawberry

Are your products Kosher?

All Torani Syrups, including Signature Syrups are Kosher certified.

The following Torani Syrups are considered Kosher Dairy and carry the Kosher D symbol:

  • Syrups: Almond Roca® Syrup, Amaretto, Brown Sugar Cinnamon Syrup, Butter Rum Syrup, White Chocolate (Chocolate Bianco) Syrup, Chocolate Milano Syrup, Classic Hazelnut Syrup, Crème de Banana Syrup, Cupcake Syrup, English Toffee Syrup, Gingerbread Syrup, Hazelnut Syrup, Macadamia Nut Syrup, Peanut Butter Syrup, Pumpkin Pie Syrup, Shortbread Syrup, Sugar Free Classic Hazelnut Syrup, Sugar Free Brown Sugar Cinnamon Syrup, Sugar Free Chocolate Syrup, Sugar Free Gingerbread Syrup, Sugar Free Hazelnut Syrup, Sugar Free Pumpkin Pie Syrup

Shelf life and storage

Shelf life and storage

Do Torani Syrups and Sauces need to be refrigerated? How do I store them?

Torani Flavored Syrups and Sauces do not need to be refrigerated. They should be stored between 35°F and 85°F.

Refrigerate Torani Real Fruit Smoothie Mixes after opening

How long are your sauces good once they’ve been opened?

You can keep an open container for 4 weeks. After that, the product quality may begin to decline.

How long are your syrups good for once they’ve been opened?

There is a Best By Data printed on the neck of every bottle. We guarantee the quality and freshness by that date regardless when the bottle is opened.

What is the shelf-life of unopened Torani products?

Torani Syrups (Glass):

36 Months from date of manufacture

Torani Sugar Free Syrups (Glass):

24 Months from date of manufacture

Torani Puremade Syrups 750ml (Glass)

Puremade Syrups have a shelf life of 24 months except for the following flavors below.

15 Months – Puremade Blood Orange Syrup, Puremade White Peach Syrup, Puremade Lemon Syrup, Puremade Black Sugar Syrup, Puremade Elderflower Syrup, Puremade lavender Syrup, Puremade Mangonada Syrup

Torani Puremade Syrups 750ml (Glass)

Puremade Syrups in our PET bottles have a shelf life of 24 months except for the following flavors below

18 Months – Puremade Peach Syrup, Puremade Raspberry Syrup, Puremade Strawberry Syrup

Torani Puremade Zero Sugar Syrups

Puremade Zero Sugar Syrups in our 750ml bottles have a 15 month shelf life except for the flavors below

24 months – Puremade Zero Sugar Caramel Syrup, Puremade Zero Sugar Hazelnut Syrup

Torani Puremade Zero Sugar Syrups (375ml)

Puremade Zero Sugar Syrups have a shelf life of 24 months

Torani Puremade Syrups (375ml)

Puremade Syrups in our 375ml bottles have a 24 month shelf life.

Torani Syrups (PET):

24 Months from date of manufacture

Torani Sugar Free Sauces (64 oz)*:

12 Months from date of manufacture

Torani Puremade Sauces (64 oz)*:

64 oz. Sauces – 18 Months from date of manufacture

64 oz. Pumpkin Pie Sauce – 12 Months from date of manufacture

64 oz. Peppermint Bark Sauce – 12 Months from date of manufacture

Torani Puremade Sauces (16.5 oz)*:

12 Months from date of manufacture

Torani Coffee Blends*:

12 Months from date of manufacture

Torani Puree Blends*:

24 Months unopened

6 weeks opened

Torani Real Fruit Smoothie Mix*:

12 Months unopened – Blueberry, Green Apple, Mango, Peach, Pina Colada, Raspberry, Strawberry, Strawberry Banana, Wildberry

9 Months unopened – Lemonade

2 weeks opened (refrigerated)

*Product available only to Foodservice

What’s the shelf life of glass and plastic-bottled syrups?

The shelf life of our regular syrup in glass bottles is three years from the date of manufacture. The shelf life of sugar free products is two years from that date. And, for any Torani Syrups in plastic (PET) bottles, the shelf life is two years.

What’s the shelf life of your unopened Sauces, Frozen Coffee Blends and Puree Blends?

For sauces and Frozen Coffee Blends, the recommended shelf life is one year from the date of manufacture. For Puree Blends, the recommended shelf life is two years from the manufacture date.

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